Where can I find the link to download my file?

This template was created using Google Sheets. To edit the template, CREATE a Google Account or SIGN IN and go to your GOOGLE DRIVE page.

Immediately after completing your purchase, you will receive a message at the email address you provided when you placed your order. It will contain a link to the download page. In addition, a page with a download button will open in your browser immediately after payment.

If you can’t open the download page – let us know using this link and we’ll send you all the download links in any way we can.

COPY the template to your Google Drive

Most of the time, we store digital files in Google Drive, a cloud storage service. When you click the “DOWNLOAD FILES” link, a Google Drive folder with your files opens.

If you purchased one template, when you open the Google Drive link, you will immediately see folder with the two files with the same title but with the different prefix at the end of the name.

If you have purchased a template bundle, you will probably see several folders / files. Each folder contains a separate template and a DEMO file for that template.

Open the folder with the template you need. You will see two files: the first – a template ready to be filled with data, and the second (with the prefix DEMO) – a template with an example of data filling.

Copy the template to your Google Drive. Copying is a required step, otherwise you will not be able to edit the template. Please DO NOT use the SHARE button. Editing is IMPOSSIBLE on mobile devices.

You are now ready to edit your template. We strongly recommend that you edit the template in your browser on your PC.

It is recommended that you use the Chrome browser to edit the templates. When pasting text from another document, please use Ctrl+Shift+V (on Windows) or Cmd+Shift+V (on Mac) to paste text without formatting, otherwise template styles may be broken.

IF, AFTER READING THIS MANUAL, YOU STILL HAVE QUESTIONS OR DIFFICULTIES WITH THE PRODUCT YOU PURCHASED FROM OUR STORE, PLEASE CONTACT US USING THE BUTTON BELOW.

CONTACT US

Frequently Asked Questions Answers

This is an instant download digital file

This means that once your purchase is complete, ONLY the digital items (images or templates) will be available to you. You will be able to download them via a cloud storage link in the PDF file you receive after payment. We do not sell frames or provide printing services.

Refunds and customer support

We guarantee after-sales support and assistance in using the purchased files. We regularly update and add to our manuals. However, we’re always ready to solve any non-standard questions you may have.

If, after purchasing, you find that you don’t like the product, we guarantee a 100% refund if you contact us within 14 days of purchase. Refunds for items purchased after 14 days will be handled on a case-by-case basis and we do not guarantee refunds if the time since purchase has exceeded 14 days.

To request a refund, please contact us in the manner most convenient to you using this contact page. In order to process your refund request as quickly as possible, please include the email address you used to place your order and, if possible, the date and order number.

License

Allowed: Personal use. NOT allowed: Resell or redistribute these files in any way or under any circumstances. Assembling digital files from ISTOPNT to replicate a similar or competing service.

Download limits

If you purchased the product from our store, there are no download restrictions for you.

If you are downloading a free product, you are limited to 2 free downloads per 24 hours. We have set this limit to prevent irresponsible use of free files. You will be able to download free files again in 24 hours.

How many files will I get?

You will get all the files or images you see in the images on the product page. If it is a set of files, you will get all the files in the set. Read the product description, we have specified the exact number of files and their sizes.

The price listed on the product page is final and includes all the files you see in the product images.

Colors may vary slightly

Image colors may vary slightly. This depends on the paper you print on, the printer, and other factors. We strongly recommend that you use a laser printer to print your images. Inkjet printers can distort colors and image quality.